How to Value Your Contents Within Your Home
Home renovations can add value to your property. But they can also affect your home insurance, sometimes in ways that people don't expect.
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Home Insurance for Landlords vs Homeowners
Home renovations can add value to your property. But they can also affect your home insurance, sometimes in ways that people don't expect.
Spring: Home Maintenance Checklist
Home renovations can add value to your property. But they can also affect your home insurance, sometimes in ways that people don't expect.
Renovations and Insurance: What You Must Tell Your Home Insurance Provider
Home renovations can add value to your property. But they can also affect your home insurance, sometimes in ways that people don't expect.
When purchasing the Personal Belongings cover for multiple items, why can't I input a specific value?
Our Personal belongings cover operates on a value banding basis in £1,000 increments from £1,000 to £10,000. When purchasing this cover for a group of items, you should select a band value, with a maximum value equal to or higher, than the sum you need. This is
How do I get a new quote?
To get a new quote you can click on the ‘Quote’ button in the menu. From there, depending on what information you have already provided, we will ask you for some details so we can generate a quote that suits your home. It is worth noting that we will automatically
How to act on savings opportunities
When you are notified of an opportunity to switch to a different policy, please review the price and policy details carefully before making a purchase, so you have a full understanding of what your new policy does and does not cover. If you’re happy with everything, you can complete
What to do when your policy is expiring
When your policy is due for renewal you should check your dashboard to see if there is a comparable policy available through our panel of insurers. Available options will be displayed and you can buy your new policy online quickly and easily by clicking the ‘Purchase’ button. Alternatively, contact us
How to check your current status
The status of your uploaded policies will be displayed on your dashboard when you log in. Here you will also find details of any action you need to take and also if an alternative policy has been found from our panel of insurers.
How do I update my personal details?
You can update your personal profile at any time by tapping the Account Icon (usually shown as your initials) in the top right of your dashboard. Please note that if you change the address associated with the profile this will automatically remove the previously selected address.
How long setup takes
Insurance Tracking typically only takes a few minutes to set up, particularly if you have chosen to set up by uploading your policy documents instead of entering your policy details manually.
How to set up Insurance Tracking (step-by-step)
Sign up with a few details about yourself and the address that your home insurance covers. We’ll also ask you to provide a password to keep your account secure. There are 3 options for adding a policy: 1. Enter policy manually – you type in the policy details yourself 2.
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What information do you need and why?
When signing up for Insurance Tracking we will capture the minimum amount of information that we need to effectively manage the service. This includes, but is not limited to: * Your name * Address * Date of Birth * Email Address * Phone Number * Details of your current home insurance policy including the: * policy number;
FAQs
Why you should track your home insurance
Our clever tool scans your policy to identify the cover you’re after and offer you a better price. Sign up for: * Price alerts – we could save you money * Renewal alerts – so you’re always protected by vital insurance * Weather alerts – see if a storm is coming so you are
FAQs
How to update your insurance details
You can update your insurance details on the ‘Policies’ page, which can be found in the menu. The menu is along the bottom of your screen if you are on mobile and to the left of your screen if you are on desktop.
FAQs
I entered incorrect details – what now?
If you entered incorrect details whilst requesting a quote, open the quote then click the pen icon at the top-right corner. Once you’ve clicked the pen icon you can go through the quote again and edit the details you entered incorrectly. When you have entered your corrected details
FAQs
How accurate is the tracking?
We will compare your current policy against our panel of insurers to make sure you have the best cover in terms of price and included benefits for your property and needs. The information returned to you, via the tracker, will therefore be an accurate comparison of what is available from
FAQs
How often do you check my policy?
Your policy will be checked once when it is first uploaded to Insurance Tracking. After that we will generate new quotes every 100 days and compare them against your existing policy and/or most recent quote. If the new quote is cheaper and/or offers better cover than your current
FAQs
What types of notifications will I receive?
We will notify you through your chosen notification method(s) to acknowledge any change made by yourself and/or when there is an update that is useful for you to be aware of. This could include: * Acknowledging when you inform us of a change or take an action in the
FAQs
Can I control notifications?
Yes. Your notifications can be controlled within the ‘Notification Preferences’ that can be accessed by tapping the Account Icon (usually shown as your initials) in the top right of your dashboard. Here you can choose how you receive notifications. These can be through: * Email * SMS * In the Notification Centre within
FAQs
Why did I receive this notification?
You will receive notifications when you are signed up to Insurance Tracking and there has been an event that we feel would be useful for you to know about. Notifications are sent for a variety of reasons including: * Acknowledging when you inform us of a change or take an action
FAQs
What should I do after receiving a notification?
You are never obligated to take any action, but you might want to depending on the nature of the notification. For example if you receive a new quote you might want to purchase it. Most notifications you receive will advise you of action that you could take, but whether you
FAQs
What happens if I ignore notifications?
Notifications are there to help and prompt you to make sure you are kept informed and don’t miss any key dates or opportunities. If you do not respond to notifications your account will remain active. However, your Insurance Tracking information may become out of date and therefore less effective.
FAQs
I’m not receiving notifications
Check that you have notifications enabled within ‘Notification Preferences’ that can be accessed by tapping the Account Icon (usually shown as your initials) in the top right of your dashboard. In order to receive alerts, at least one of the available options needs to be toggled to ‘on’. If notifications